Precision, answered
Frequently asked questions
Everything you need to know before you dial it in.
Instead of a strap you pull and hope holds, Kinetix uses a stainless steel micro-wire tightened by a rotating dial. Each click of the dial tensions the wire evenly across the whole brace — no hot spots, no re-adjusting mid-session. Turn it clockwise to tighten, lift and turn counter-clockwise to release instantly. Unlike velcro, the wire doesn't collect lint, doesn't lose grip after a few months, and gives you millimeter-level control instead of one fixed strap position.
Yes — that's the exact use case it was engineered for. The dial lock keeps its tension under load, so it won't loosen mid-set, mid-run or mid-round the way velcro tends to. The frame stabilizes the joint laterally while staying low-profile enough for squats, lunges, sprint work and grappling. If you're recovering from a strain or just want extra joint security under heavy load, it's built to be forgotten about, not fought with.
Wrap a soft tape measure around your kneecap at mid-patella, in cm, and check it against the size chart on the product page. Because the dial gives you around 5 cm of fine-tune range per size, you're not locked into one exact fit the way you would be with a fixed velcro strap — if you're between two sizes, we recommend sizing down and letting the dial do the rest.
Yes, with a little care. Close the dial fully, place the brace in a wash bag, and run a cold cycle (30°C max) without fabric softener. Air dry only — never tumble dry or iron, as heat can affect the wire tension mechanism over time. Avoid soaking the dial housing directly if possible.
Orders are processed within 1–2 business days. Once shipped, standard delivery takes 3–7 business days depending on your location, and you'll receive a tracking link by email as soon as your Kinetix leaves the warehouse.
You're covered. Every Kinetix comes with a 30-day fit guarantee, so if the size isn't right we'll help you exchange it. The dial mechanism itself carries a 12-month warranty against manufacturing defects — just reach out to our support team with your order number and we'll sort it out, no lengthy back-and-forth required.